Kamora Cosmetics
Lymphatic Post-Operative Massage & Aftercare
Refund Policy
Effective Date: December 5, 2024
1. Non-Refundable Services
All completed lymphatic massage sessions and post-operative aftercare services are non-refundable once rendered. These services are time-sensitive, customized, and therapeutic in nature. Packages such as 5, 10, 15 or 20 sessions bookings require immediate dates and times for scheduling within 24 hours or risk of forfeiture as we are booked ahead of time so space is limited. Sessions of 5 are to be completed within 7 days and sessions of 10 or more are to be completed within 14 days with extended options upon managements discretion. Failure to confirm or respond to scheduling notices will result in cancellations and forfeiture of sessions.
2. Cancellations & Rescheduling
24-Hour Notice Requirement: Clients must provide at least 24 hours' notice to cancel or reschedule
an appointment. Cancellations made with appropriate notice will receive a full service credit for
future use.
Late Cancellations / No-Shows: Cancellations made with less than 24 hours' notice or missed
appointments will result in loss of the session without refund or rescheduling options.
3. Prepaid Packages
Unused Sessions: Clients who purchase a package may request a refund for unused sessions within 7 days of purchase date.
The refund will be calculated based on the full price of sessions used rather than the package rate.
Partial Refunds: Refunds for partially used packages may be issued at management's discretion
and are subject to a 15% administrative processing fee.
4. Medical Cancellations
Clients unable to continue services due to a verifiable medical condition may be eligible for a
pro-rated refund for unused sessions. Medical documentation may be required—If client is within their 7 day refund period from time of purchase.
5. Client Satisfaction
We value your feedback. If you are unsatisfied with any part of your service, please contact us within
24 hours of your appointment. While no refunds are issued for completed services, a service credit
may be offered at management's discretion.
6. Force Majeure
Kamora Cosmetics is not liable for cancellations or interruptions due to events beyond our control
(e.g., natural disasters, public health emergencies). We will make reasonable efforts to reschedule
missed sessions.
7. Policy Agreement
By booking or receiving services from Kamora Cosmetics, clients confirm acknowledgment and
acceptance of this refund policy. This policy is available at the time of booking and upon request.
FAJA POLICY
We do not accept returns or give refunds of any kind. Our products are considered underwear and are used in most of the cases for a postsurgical process. This makes that human fluids impregnate the garment, and we want to maintain our product with the optimal quality without putting risk to someone else.
NOTE: Any product in our inventory that is purchased such as beauty products and our machinery; are only granted refunds within 24 hours of emailing us. Any refund request outside of that window will not be accepted as a form of request.